Cookie & Tracking Policy

Understanding how CodeXRipple uses cookies and tracking technologies to enhance your bug tracking experience

Last Updated: March 15, 2025
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What Are Cookies and Why We Use Them

Cookies are small text files that websites place on your device to remember information about your visit. At CodeXRipple, we use these technologies to make your bug tracking workflow smoother and more efficient.

Think of cookies as helpful notes that remember your preferences — like which project dashboard you prefer or how you like to organize your bug reports. Without them, you'd need to reconfigure everything each time you visit our platform.

We're transparent about our data practices because trust matters in professional relationships. This policy explains exactly what tracking happens when you use codexripple.com and how you can control it.

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Types of Tracking Technologies We Use

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How Tracking Enhances Your Experience

Our tracking technologies work behind the scenes to solve common frustrations that development teams face with bug tracking platforms.

  • Remembering your project filters so you don't need to reconfigure them daily
  • Maintaining your notification preferences across different devices
  • Keeping your recent bug reports easily accessible
  • Automatically saving draft bug reports if your session times out
  • Loading your most-used project dashboards faster
  • Remembering your preferred view settings for different bug categories

These aren't just convenience features — they directly impact how efficiently your team can identify, track, and resolve software issues.

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Data Retention and Storage

Different types of cookies have different lifespans based on their purpose:

  • Session cookies expire when you close your browser
  • Functional preference cookies last up to 12 months
  • Analytics data is aggregated and anonymized after 90 days
  • Security-related cookies maintain active protection for 30 days

We regularly clean up old data and only keep what's necessary to maintain service quality. Your tracking preferences are stored securely and never shared with third parties for marketing purposes.

Your Data, Your Control

You can request deletion of your tracking data at any time through your account settings or by contacting our support team directly.

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Managing Your Cookie Preferences

You have several options for controlling how cookies work on your device. Most browsers let you block or delete cookies, though this might affect some platform functionality.

Browser-Level Controls: Every major browser provides cookie management tools. You can typically find these in the Privacy or Security sections of your browser settings.

Platform-Level Controls: Within your CodeXRipple account, you can adjust tracking preferences for non-essential cookies while keeping the functionality you need.

We recommend keeping essential and functional cookies enabled for the best bug tracking experience, but you can disable analytics cookies if you prefer.

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Third-Party Services and Integration

CodeXRipple integrates with several development tools that may use their own tracking technologies. When you connect external services like version control systems or project management tools, their privacy policies also apply.

We carefully evaluate third-party integrations to ensure they meet professional standards for data handling. However, we recommend reviewing the privacy policies of any external tools you connect to your CodeXRipple workflow.

Some integrations may require additional cookies to function properly. We'll always inform you when connecting a service that introduces new tracking requirements.

Questions About Our Cookie Policy?

We believe in transparent communication about data practices. If you need clarification about how we use tracking technologies or want to discuss your privacy preferences, our team is ready to help.

Email: support@codexripple.com
Address: 303, Taiwan, Hsinchu County, Hukou Township, Guangfu E Rd, 381號1樓
Phone: +88662931958

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